Payment Policy

Accepted Payment Methods

We accept the following payment methods at checkout:

Credit and Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club

Digital Wallets: Apple Pay, Google Pay, Shop Pay

PayPal: Pay with your PayPal balance, linked bank account, or card on file. PayPal is available on both desktop and mobile.

All transactions are processed securely through Shopify Payments and PayPal. Your payment information is encrypted and never stored on our servers.

Currency

All prices are listed in US Dollars (USD). We only accept payment in USD.

When You Are Charged

Your payment method is charged at the time your order is placed. If an item is out of stock or your order cannot be fulfilled, we will issue a full refund to your original payment method.

Refunds

Refunds are processed to the original payment method used at checkout. Please allow 5–10 business days for the refund to appear on your statement, depending on your bank or card issuer. For more details, see our Returns & Refunds policy.

Additional Fees

There are no hidden fees, surcharges, or processing charges beyond the listed product price. Shipping is free on all US orders.

Questions?

Contact us at help@playpicklepong.com or call (919) 295-6432. Monday–Friday, 8am–5pm EST.